Privacy Policy

Last Updated: January 13, 2026

This Privacy Policy describes how Sendillo LLC ("Sendillo," "we," "us," or "our") collects, uses, discloses, and protects personal information when you access or use our website, services, and communication platforms.

1. Information We Collect

We may collect the following categories of information:

• Personal identifiers (name, email address, phone number, business details)
• Account and login information
• Messaging and communication data (including opt-in and opt-out records)
• Technical data such as IP address, device type, browser, and usage logs

2. How We Collect Information

We collect information:

• Directly from you when you create an account or contact us
• Automatically through cookies and similar technologies
• From third-party service providers that help us deliver our services

3. How We Use Information

We use personal information to:

• Provide and operate our services
• Process transactions and manage accounts
• Ensure messaging compliance and consent tracking
• Improve our services and platform security
• Communicate with you regarding service-related matters

4. Data Sharing

We do not sell personal data. We may share information with:

• Service providers and infrastructure partners
• Compliance, legal, or regulatory authorities when required
• Business partners solely to deliver requested services

5. Cookies & Tracking

We may use cookies and similar technologies to improve website functionality and analytics. You may control cookie preferences through your browser settings.

6. Messaging & Consent

Customers are responsible for obtaining valid consent from message recipients. We store consent and opt-out records as required for compliance purposes.

7. Data Retention

We retain personal information only as long as necessary for business, legal, and compliance purposes.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

9. Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

10. International Data Transfers

Information may be processed or stored outside your jurisdiction where data protection laws may differ.

11. Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect such data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use constitutes acceptance.